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What Should You Look for in a Roofing Contractor?

A leaky roof is more than just an inconvenience: it can be a disaster, as water damage is capable of doing great harm to your home, valuables, and health. Even without water getting in, if your roof isn’t secure, heat can leak out and greatly drive up your energy bill. That’s why keeping your roof in great condition through regular care and maintenance is an absolute must, and why it’s important you have a great roofing contractor.

The right roofing contractor will get the job done quickly and effectively, without overcharging you for the work they do. Of course, finding the right contractor may prove to be a bit of a challenge in its own right. While there are plenty of roofers around, how do you choose the best one to work on your home?

As with many things in life, it’s all about doing your homework and knowing what to look for. Below are a few things you should look for in a roofing contractor in the Vancouver, WA, area:

The Cheapest Option Isn’t Always the Best

Of course, saving money should be near the top of your list when looking for a roofing contractor. However, that shouldn’t always mean going for the cheapest option; as with many things in life, you get what you pay for. You’re paying for the experience, skill, and talent of your roofers, not to mention the quality of the materials they use. All of these things have an inherent cost.

If the work is offered too cheaply, it may be because it’s simply not good quality. While you may be able to get a repair job performed extremely cheaply by a less-than-reputable roofer, it may not hold up. In the long run, this will end up costing you a good deal more money when your roof needs to be repaired again after a short time.

That isn’t to say you should overpay, however: there are also less-than-reputable roofers who may artificially gouge their prices. To make an educated decision, look for a roofer like Interstate Roofing, which offers transparency with regards to their prices. They charge a minimum service call charge that covers the first hour of labor. Every hour after is billed at a lower rate, with an additional cost for materials. Larger, more extensive repairs will cost more.

Do They Offer Emergency Services?

A great roofing contractor will be available 24/7. That’s because major roofing problems can occur at any time. If you discover your roof is leaking during a rainstorm in the middle of the night, you may need to have a roofer come in right away to avoid catastrophic damage to your home and property.

Before deciding on a roofing contractor, you should find out if they offer on-call emergency services. A roofing emergency will not wait for the most convenient time to occur. That means you need a roofer who’s always available, no matter the day or time.

Do They Take Safety Seriously?

It may sound obvious, but safety needs to be a top priority for all roofers. It’s a risky job, after all: climbing around on a high rooftop, possibly under wet or icy conditions. Doing this safely requires proper training, equipment, and care. So how can you ascertain whether your roofer has the appropriate commitment to safety?

Start by heading to their company website and researching what steps they’ve taken to keep their workers safe. Do their employees undergo a safety orientation? Have they been trained in CPR and first aid? What is the company’s safety policy? Does it meet the bare minimum state requirements, or has the company gone above and beyond what’s required of them?

All of these are important to take note of when looking for great roofing contractors. Vancouver, WA has strict safety standards, but a good roofer will do even more than what’s required.

Is Their Paperwork in Order?

Another important quality to look for in a roofing contractor is the proper licensing and insurance paperwork. If you’re considering any particular roofing company, make sure to ask what type of insurance they hold. Are they covered in case of damage or injury?

You’ll also want to ask what certifications your roofing contractors hold. You should look for a company that’s certified by various roofing material manufacturers. This helps to ensure your contractor is fully committed to safety, as well as to customer satisfaction.

It’s also worth doing a little research on what organizations your prospective roofing contractors are allied with. For example, a great roofing company in Vancouver, WA, will probably be a member of the Pacific Northwest division of the Associated Builders and Contractors (ABC).

Look for Satisfied Customers

Of course, all the licenses and paperwork in the world won’t matter if the customers aren’t happy. When looking for a roofing contractor, you should always look for testimonials from satisfied customers. Check online and read reviews on sites such as Google or Angie’s List. Read referrals that the company has online as well. If possible, talk to your neighbors about their experiences; do they have a roofing contractor they’re especially happy with?

You’ll also want to make sure the company has a reputation for working to keep their customers happy. A good rating with the Better Business Bureau (BBB) can be a clue that your prospective roofer makes customer satisfaction a priority.

When you’re checking these references, make sure you go back a few years. A great roofing company will have many years of satisfied customers. Interstate Roofing, for example, has been in business since 1988 and can furnish “Report Cards” filled out by satisfied customers.