5 Steps to Take After Storm Damage to Your Roof

Your roof is the first line of defense for your home or business. A sound roof gives peace of mind throughout the seasonal extremes of midsummer heat to the occasional winter storms in Portland, Oregon. A well-maintained roof also adds to your home’s curb appeal and benefits your property value. If your home doesn’t weather a storm as well as you hope, you may have storm damage that needs to be addressed to ensure your home is both safe to occupy and to prevent long-term effects like leaks and mold.

Homeowners in Portland, Oregon, need a knowledgeable, reliable service provider who can deliver high-quality roof repairs, especially in an emergency such as storm damage. Interstate Roofing is a locally owned Portland, Oregon, roofing specialist on-call 24/7 with technicians who are specially trained to find and repair leaks. Knowing what to do immediately after a storm can help you restore your building and peace of mind so you return to normal life as soon as possible. Here are five steps to take after storm damage to your roof.

1. Assess the Damage

When the storm ends and it’s physically safe to venture out of your house or building, take time to look over your roof and check for obvious signs of damage. This might be as subtle as divots left by hail to something more significant, such as missing shingles or a hole left by falling debris. You may also see bent flashing or exposed underlayment.

You’ll also want to take a look inside your house for signs of potential roof damage. Look for wet walls or water spots on the ceiling. All of these are signs of storm damage and need to be addressed immediately to prevent a larger issue from developing, such as water leaks into your house or mold from trapped moisture.

2. Document the Damage

As safely as possible, take pictures or video (or both) of the storm damage to your roof and any other areas of your house affected, both interior and exterior. Documenting the damage as close to the time of the storm as possible will be important for filing an insurance claim. It can be helpful to get different angles and even different distances as well. You really can’t over document, so take a lot of pictures.

You can also make a log of the storm by saving relevant news reports. While you will want to ensure your property is safe after a storm, it’s important to not make major changes or do major clean-up before you document everything. Preserving the damage means the claims adjuster will have the best opportunity to assess the situation with the clearest picture of what happened.

3. Secure the Damaged Area

For major damage that you cannot clean up right away, call your insurance company immediately to start the claims process. Then work with a professional to safely mitigate the damage. Even if the damage is minor, you will need to make sure that you take steps to secure the damage and protect your home from larger issues that might occur when damage is left unrepaired or unseen. This could mean tarping a hole and cleaning up debris from your yard or cleaning up interior damage to your house caused by the storm.

Take extra caution as you secure the damage and call emergency services or your utility company if you come across downed powerlines or other hazards.

4. Check Your Homeowner’s Insurance Policy

After you’ve assessed the situation and documented the storm damage, take a moment to review your homeowner’s insurance policy. Every policy is different and reviewing it will ensure you understand what is and isn’t covered, on what timeline you need to file your claim, who to contact to start the claims process, how they handle the damage inspection, and how the repair could be handled. Some insurance companies will have established relationships and will schedule everything for you. Others may put more on you the policyholder. Knowing what to expect can be helpful as you navigate the claims process. This is also a good time to verify any warranties that you may have for your roof.

Once you start the claims process, be sure to document your conversations (a simple note on your smartphone could work), photos, receipts you’ve incurred along the way, and dates of everything you file for future reference. Keeping everything organized and in one central location will make your communication with the insurance company and claims adjuster easier to manage. Ask questions along the way and don’t move forward until you ensure you understand everything.

5. Work with Professionals

When you’re ready to make repairs after storm damage, you will want to ensure you work with a professional roofing contractor. Some insurance companies will have an established relationship with a contractor they will direct you to, which can streamline the repair process and timeline. Other insurance companies may allow you to choose a contractor that meets their standards and can do the work within the amount covered by the policy. In this case, if the budget exceeds the policy, you would be responsible for covering the difference.

When you have the freedom to choose, research professional contractors who specialize in roof repairs, have an established history of quality work and are fully licensed and insured. Ask about certifications, inspections, and local building codes. A professional will not only know this information but gladly walk you through the pieces necessary so you can understand what is happening and why. Since 1988 Interstate Roofing has focused on customer service, quality, and safety, growing from a one-man operation to an award-winning full-service company with strong relationships throughout the Portland-Vancouver metro area. Our in-house transportation operations give us the flexibility needed to accommodate emergencies when they happen. We’d love to work with you when storm damage affects your roof. Give us a call anytime.


How To Shingle a Steep Roof

Performing any sort of work on your roof is a tricky proposition. You’ll have to make sure you have the proper tools, as well as a thorough understanding of what you’re doing. The steeper your roof is, the trickier the task becomes. This is especially true if you’ll need to be crawling around the entire roof, attempting to repair or replace the shingles. In most cases, you’ll want to contact a professional to perform a job like this, but it’s possible to do it yourself, provided you’re willing to put in the time, effort, and money to do so safely.

If you need to shingle a steep roof—or re-shingle—there are a few steps you must familiarize yourself with.

Best Tools for the Job

Most of the tools you’ll need will be the same as for any roofing job. You will need, first and foremost, safety equipment. The right ladders are key. Look for a ladder that is specifically designed for roofing. It should be able to connect securely to the house itself so that it doesn’t wobble or fall while you’re climbing onto or off of the roof. It should also have a ladder hoist equipped. You’ll definitely need both hands free when climbing, and a ladder hoist will help you do this by providing a place to put your tools and supplies.

You will need a shovel or crowbar for prying old shingles off, as well as a hammer or roofing hatchet for replacing them. A hook blade and a staple gun are also used in the process of putting shingles on a roof.

You’ll need all the other requisite safety gear as well, including heavy-duty boots, sturdy gloves, and eye protection. A full-body harness as well as ropes and carabiners are critical for safety.

The high pitch of the roof means you’ll need to install roofing brackets as temporary steps for you to climb over. These are 90-degree metal brackets that you can place 2x6s across for use in climbing the roof.

Working on a steep roof will likely also require temporary scaffolding. In this way, you can walk around the roof without having to worry about standing directly on top of it. You can rent scaffolding from most tool rental companies.

If you have any hesitancy about maintaining safety while you shingle your steep roof, it’s best to contact a roofing contractor.

Materials for Shingling

Once you have the tools, you can begin to shop for the materials. Shingles aren’t simply nailed directly to the roof. They have a layer underneath them called an underlayment. This underlayment can be purchased in large rolls.

A sealant for the shingles is an important material for a roofing job. You can usually get it in a caulking tube that’s specially designed for that purpose. You’ll need flashing for the roof as well, which comes in various types, depending on the need. Flashing is the material used to deflect water away from more vulnerable areas of the roof, such as around vents or around the chimney. Along with the underlayment, this prevents water from getting underneath the shingles, where it can do serious damage to the roof.

Getting Started

The first step when shingling your roof is the setup. Find the most level ground possible in order to make sure the ladder is stable. When setting up your roofing ladder, it’s necessary to do so at the proper angle. If the angle of the ladder is too steep, it will be nearly impossible to climb. Too narrow, however, and it will not be safe. The best angle to use is approximately a 4:1. That is, approximately one foot back for every foot of height. You can then use sturdy straps to anchor the ladder to the roof. This is a critical step, to prevent the ladder from falling.

The next thing to do is to set up the scaffolding. Scaffolding also requires level ground to sit upon. If it will sit upon dirt, grass, or any other soft ground, you should set down some plywood first, to prevent the scaffold from sinking due to its weight.

How to Shingle a Steep Roof

Shingling a steep roof definitely comes with a learning curve. It will be a slow process at first, but soon enough, you’ll be able to attach shingles quickly and effectively.

Start by using your crowbar to remove the old shingles if there are any. You can then lay down the underlayment by rolling it out. Use your staple gun to fix it in place. Each row of underlayment should overlap around three to four inches or the manufacturer’s recommended overlap.

Installing the flashing is next. Once again, it should be placed around chimneys, vents, edges, and other vulnerable areas of the roof. Next, you can attach the shingles one by one, making sure that they’re properly layered over one another. Nail them down with the proper technique, ensuring that the head of the nail is flush with the shingle itself.

If You Opt Not to DIY

Of course, the job of learning how to shingle a steep roof is a massive undertaking, and one that can be dangerous and expensive, depending upon how much equipment you need to rent. If you would prefer not to do it yourself, you can contact a professional like Interstate Roofing. We can perform the job for you, safely and effectively, and be able to maintain your roof after the fact so that it lasts for many years.


How to Shingle Around a Roof Vent

The shingles on your roof perform the all-important job of keeping rain, snow, and cold air from entering your house and causing damage. They also serve an aesthetic function, contributing greatly to the curb appeal of your home and having a dramatic effect upon its value. Of course, shingles are only able to perform these tasks if they’re installed correctly. If there are any flaws in the installation process, or if any of the shingles are lost or damaged, these can become weak points in your roof that can let the weather in, ultimately causing property damage inside your house.

Fortunately, installing and replacing shingles is a fairly easy task and one that you can usually perform yourself if you have the proper equipment. However, this task becomes dramatically more complicated as you attempt to work around certain features of the roof, such as the vents. If you’re willing to put the effort in, however, the job can still be done. Read on to learn a bit more about how to shingle around a roof vent:

Make Sure You Have the Right Safety Equipment

Working on a roof has a certain element of risk to it, which is why it’s important to have the correct equipment to perform the task. Do not attempt to begin the job if you don’t have all of the items on this list, since they are directly tied to the safety of the person doing the work.

You will need:

  • Sturdy, closed-toed work boots. Make sure these boots have excellent grip since you absolutely do not want to slip while performing the job.
  • Work gloves. Thick, solid gloves are best to avoid cuts and puncture wounds.
  • Eye protection. Such as safety glasses.
  • A roofing ladder. Not just any ladder will work here because you’ll be attempting to access the roof from certain awkward angles. A self-supported ladder usually won’t work here. You’ll need one with enough height to it that it can be secured to the edge of the roof itself. Roofing ladders are ideal, and roofers can stand on them while working.
  • Fall protection equipment. Don’t risk a fall. This is dangerous work.

Use the Right Tools for the Job

Having the right tools for the job is also a must. If you don’t have the right tools, the installation process won’t work effectively, and the shingles around your roofing vent will likely leak. Before you begin planning the job, make sure you have:

  • Roofing nail gun. The job can technically be done with a hammer, but nail guns are a good deal faster. You will also need an air compressor to connect to the nail gun.
  • Roofing hammer. Even though you’ll be using the nail gun for the majority of the work, you’ll still need a hammer for certain parts of the job.
  • Shingle cutter. While a regular utility knife can certainly do the job, you’ll be better off if you purchase a knife specifically designed for cutting roof shingles.
  • Measuring tape.
  • Caulking gun. Sealing the shingles around the roof vent requires a caulking gun. Without one, you’ll find that your roof is prone to leaks. Get one that’s specifically designed for roofing shingles.

Setting Up for the Job

Before you begin, proper setup is key. Once you’ve ensured you have all the proper tools and safety equipment, make sure you have the right shingles for the job. They should match the other shingles on your roof and be of the best quality you can afford. It’s a good idea to have another person who can assist you with the job. They can help you to keep an eye out for safety concerns as well as give you a hand doing the job when you need it.

When choosing a spot to put your ladder, make sure the ground is level. If you place it on angled ground, it can wobble and could even fall. Make sure that you also set up the ladder at the correct angle. This means about a 1:4 ratio, or move the ladder one foot back for every four feet of height.

Attaching the Shingles

A key part of learning how to shingle around a roof vent is ensuring that the shingles are properly laid on top of one another. You’ll need to make sure this is done all the way up to the roof vent itself. Then you’ll prepare the shingles themselves.

Before connecting the shingles, you’ll lay down roofing felt. With your utility knife, cut a hole in the roofing felt as close to the exact shape of the roofing vent flashing as you possibly can. The shingles will need to be cut as well. Cut curved notches in the ones that touch the vent flashing. In this way, you’ll be able to place the shingles directly up to the vent flashing.

Use your caulking gun to glue the shingles down and then nail them directly to the roof with the nail gun. Double-check each shingle to ensure that it is securely fastened, with no bubbles or leaks.

After you have secured the shingles, you should place more roofing sealant around the vent itself. Then you can slide the vent pipe boot over the shingles, where the sealant will help hold it in place. A few more nails will prevent this boot from blowing away when the wind picks up.

Maintaining Your Roof for Years to Come

Even if you have performed the job perfectly, you’ll need to make sure the roof is regularly maintained. If it isn’t, eventually, damage will occur that can compromise the integrity of your roof and lead to costly repairs. Maintenance should be performed by a professional roofer from a licensed and established company such as Interstate Roofing. They’ll be able to extend the life of your roof for many years to come, as well as save you money on repairs by regularly performing preventative maintenance.


What to Look for in the Best On-Call Roofers

One of the most important elements of a house is a strong, sturdy roof. After all, your roof protects you from the fury of the elements while also keeping your home at a comfortable temperature throughout the year. For your roof to remain effective, however, it’s critical that you ensure it receives regular care and maintenance.

A well-maintained roof can go for many years without any problems. However, as it receives a constant onslaught of ultraviolet light, rainwater, and other damaging factors, it can wear out over time. A catastrophic failure of your roof can end up costing you thousands of dollars in repairs. That’s without factoring in the damage that can be done to the inside of your home. If you lose your line of defense against wind, snow, and water, even more costly damage can occur.

It’s critical, then, that if you encounter a major issue with your roof, you have a great on-call roofer who can come handle the job for you. But how do you make sure you choose the right person to do the work? Below, we’ll offer some tips and suggestions for making sure you get the best on-call roofer you can find.

Talk to Them First

The first part of your search will involve seeing what’s available in your area. This part is easy enough. An internet search is probably all you’ll need to discover roofing companies near you. Once you’ve figured out your options, you can contact the roofers and ask for some details. You should have a list of questions in mind. Important questions to ask are: Does the company have insurance? Particularly, worker’s compensation insurance? You don’t want to be liable if a worker is injured on the job. You’ll also want to ask about their licensing. What certifications does your prospective roofer carry? How experienced are they? How long have they been in business? Needless to say, a company that has been around for many years is likely to be more reliable than a company that’s newer.

One thing you should avoid getting hung up on is cost. While you shouldn’t be overcharged, you also should avoid roofing companies that seem to lowball their prices. The fact is that a good, reliable company will come with certain costs attached that cannot be avoided. Insurance is one example of this; because insurance is costly for a company, a roofer that’s properly insured will cost more than one who is not. Nevertheless, the extra expense is well worth it because an uninsured roofer becoming injured on your property can be extremely expensive for you.

Make Sure There Is a Contract

The best roofers will make sure all legalities are in order before they perform a job. For the benefit of both the roofer and the homeowner, everything in writing. Make sure your roofer has a contract that accounts for every eventuality: what products will be used, a list of each of the services being rendered, and the costs of each, and any other details that will affect the job itself.

Check References

Ask your prospective roofer to provide you with testimonials from satisfied customers. The best on-call roofers will have no problem doing this, as they will have many successful jobs under their belts. They should be able to provide you with phone numbers or email addresses from customers who have utilized their services before.

Once you have those references, check them thoroughly. Call them and ask if they were happy with the job their on-call roofer did for them. Was it performed to their expectations? Did the cost match the estimate? How did the roof look after the work was accomplished? Ask these and any other questions you may have.

Find One with a Strong Commitment to Safety

Working on a roof, of course, is a job that carries several hazards with it. A well-trained, experienced roofer is able to move nimbly about without much risk to themselves or the property. But even they will have to take several precautions to ensure the job is as safe as possible. Find out if your roofer utilizes the proper safety equipment, as well as a spotter, at all times.

On-call roofers who are committed to safety may not be able to perform their work in all conditions. This can prove to be somewhat frustrating for homeowners because the very conditions that can damage a roof and leave it in need of repairs can also render that roof unsafe for workers. Heavy wind is an excellent example; it can tear shingles away, damaging the roof. A good roofer will wait until the weather is more stable before they begin climbing around performing repairs.

Conditions that may be unsafe for roofers to work include heavy winds and extremely rainy or hot days, and they may also not be able to perform work during the night.

A good roofer will avoid inclement conditions, but the best on-call roofers will ensure you aren’t left high and dry just because it’s unsafe for them to climb at that moment. They will still answer the phone and discuss the situation with you. They will also talk you through how to mitigate property damage until suitable repairs can be made. Then your roofer will slot you in for repairs as quickly as possible.

Look for a Roofer Who Will Perform Regular Maintenance

Of course, while you may at some point need good on-call roofers to come and perform an emergency repair for you, in many cases, you can avoid major problems by ensuring your roof is cared for and maintained. You’ll want to schedule regular inspections and occasional repairs with a company like Interstate Roofing. They will be able to offer you the best on-call services, but they’ll also be able to help avoid needing those services in the first place.

What Safety Equipment Is Needed to Stay Safe on a Steep Roof?

Why Safety Equipment Is Necessary

Falling from a steep roof can lead to severe injury or even death. In 2016 there were 364 deaths related to roofing falls, averaging nearly one death each day. Understanding the safety measures and regulations that go with working on rooftops and in other roofing projects where there is potential for a fall will help you learn to protect yourself and keep others safe. According to a CBS report, doing roof work is among the top 20 most hazardous jobs in the United States.

Steep Roof Safety Equipment

It’s possible to work safely on rooftops, but using safety equipment is of particular concern when it comes to doing work, such as re-shingling, on a steeply inclined roof. First, you need to consider the clothes that you wear while working on a roof. You want loose-fitting and comfortable clothes so your body is free to move and there are no restrictions. The best shoes are rubber-soled shoes so you can have proper traction. If there’s inclement weather, select another day to do the work. Wind and rain can not only influence your well-being, but rain can make an already dangerous job more precarious.

Let’s take a closer look at what sort of safety equipment you need to stay safe on a steep roof.

Proper Shoes

As mentioned, rubber-soled shoes are the best. They’re able to “grab” the surfaces where they’re used, providing safer traction for workers on rooftops. You’ll also want something with ankle support so you don’t inadvertently twist your ankle or knee from an unexpected or unanticipated movement.


One of the first things you need in your equipment reserves is a very sturdy and extendable ladder. Before using a ladder, always inspect it for damage. The sides and rungs should not be dented or bent and all moveable parts functioning. The ladder should be able to extend at least three feet beyond the eaves so climbing up and getting onto the roof is as safe as possible. Make sure the base of the ladder is secured and then also secure the ladder at the top to the eaves so it isn’t movable. It’s important to hold on to the ladder with both hands as you get off it.

For large roofing jobs, you may need a few ladders and some scaffolding around the job. Having ladders to get from one row to the other can be helpful. The ladders don’t have to be especially elaborate, but they have to be secure enough to move from place to place. If, for example, you’re working on a roof that is just a couple feet wider than your potential reach, one scaffolding row and a single ladder may be all you need.

Roof Jacks

Sometimes called “roof brackets,” you can find these at hardware stores. They can be used along with 2-by-8 boards to construct roof deck scaffolding. They’re able to provide support so long as they’re used with at least 2.5- to 3-inch nails. The bottom part of each bracket, or jack, is supposed to fit underneath the top layer of shingles, and as long as the nails you use don’t miss the rafters, there should be no additional or lingering concern about roof leakage during the short amount of time they’re installed. The boards are designed to fit—flush—inside the brackets, and the said nail or screw is there to prevent them from moving. Once removed, the roof will need to be repaired.


There are some roof types that are so high and steep that working from scaffolding can still be dangerous so you need to take additional safety measures. Professional roofers always opt for a harness—even on less-steep roofs—as it’s a good way to secure themselves to the site, and it provides the extra security an individual needs when working from a roof. Normally, a harness set includes the actual harness, a rope, a lanyard for adjusting the rope tension, and a roof anchor to secure yourself. Attaching your anchor to the peak of the roof is one of the more important parts of verifying your security and safety.

After you drive the lag bolts down into the rafters, you can link yourself (as you’re wearing the harness) and be able to keep connected, physically, to the top of the house. With this piece of steep roof safety equipment, you’re able to walk four feet away from it in various directions. If you need to move along the roof more than four feet, you need to drive another lag bolt in to secure yourself.

Guardrails, Nets, and More

For starters, the government requires companies to protect (and secure) their workers from potential falls when working at heights. There are specific protection equipment and safety systems in place to guarantee worker safety.

Generally speaking, there should be components of personal fall arrest (PFA) systems safeguarding the workers, in addition to nets and a guardrail. They can be set up around the perimeter of the roof site on steep-slope and low-slope sites.

Umbrella Rules

Anyone who’s working from a height of more than 4 feet (1.2 meters) must use one (or more) of these protections. It’s incumbent upon the worker and business to make sure all the security fittings are in good, working condition, free of wear and tear that might undermine their intended usage.

Remember the Basics

  • Make sure your harness is properly fitted and snug enough to keep you from slipping out.
  • Utilize the safety inputs, such as guardrails and lifelines, on your roofing job.
  • Keep an eye on your worksite. Make sure there isn’t anything impeding the space of the worksite that could jeopardize your safety.
  • Identify skylights or other rooftop hazards and cordon them off.
  • Be dressed for the task. Clothes need to allow freedom of movement and shoes need to have proper traction.

Interstate Roofing has been a local favorite for decades. Come find out why by connecting with us for your next roofing project.

What Should You Look for in a Roofing Contractor?

A leaky roof is more than just an inconvenience: it can be a disaster, as water damage is capable of doing great harm to your home, valuables, and health. Even without water getting in, if your roof isn’t secure, heat can leak out and greatly drive up your energy bill. That’s why keeping your roof in great condition through regular care and maintenance is an absolute must, and why it’s important you have a great roofing contractor.

The right roofing contractor will get the job done quickly and effectively, without overcharging you for the work they do. Of course, finding the right contractor may prove to be a bit of a challenge in its own right. While there are plenty of roofers around, how do you choose the best one to work on your home?

As with many things in life, it’s all about doing your homework and knowing what to look for. Below are a few things you should look for in a roofing contractor in the Vancouver, WA, area:

The Cheapest Option Isn’t Always the Best

Of course, saving money should be near the top of your list when looking for a roofing contractor. However, that shouldn’t always mean going for the cheapest option; as with many things in life, you get what you pay for. You’re paying for the experience, skill, and talent of your roofers, not to mention the quality of the materials they use. All of these things have an inherent cost.

If the work is offered too cheaply, it may be because it’s simply not good quality. While you may be able to get a repair job performed extremely cheaply by a less-than-reputable roofer, it may not hold up. In the long run, this will end up costing you a good deal more money when your roof needs to be repaired again after a short time.

That isn’t to say you should overpay, however: there are also less-than-reputable roofers who may artificially gouge their prices. To make an educated decision, look for a roofer like Interstate Roofing, which offers transparency with regards to their prices. They charge a minimum service call charge that covers the first hour of labor. Every hour after is billed at a lower rate, with an additional cost for materials. Larger, more extensive repairs will cost more.

Do They Offer Emergency Services?

A great roofing contractor will be available 24/7. That’s because major roofing problems can occur at any time. If you discover your roof is leaking during a rainstorm in the middle of the night, you may need to have a roofer come in right away to avoid catastrophic damage to your home and property.

Before deciding on a roofing contractor, you should find out if they offer on-call emergency services. A roofing emergency will not wait for the most convenient time to occur. That means you need a roofer who’s always available, no matter the day or time.

Do They Take Safety Seriously?

It may sound obvious, but safety needs to be a top priority for all roofers. It’s a risky job, after all: climbing around on a high rooftop, possibly under wet or icy conditions. Doing this safely requires proper training, equipment, and care. So how can you ascertain whether your roofer has the appropriate commitment to safety?

Start by heading to their company website and researching what steps they’ve taken to keep their workers safe. Do their employees undergo a safety orientation? Have they been trained in CPR and first aid? What is the company’s safety policy? Does it meet the bare minimum state requirements, or has the company gone above and beyond what’s required of them?

All of these are important to take note of when looking for great roofing contractors. Vancouver, WA has strict safety standards, but a good roofer will do even more than what’s required.

Is Their Paperwork in Order?

Another important quality to look for in a roofing contractor is the proper licensing and insurance paperwork. If you’re considering any particular roofing company, make sure to ask what type of insurance they hold. Are they covered in case of damage or injury?

You’ll also want to ask what certifications your roofing contractors hold. You should look for a company that’s certified by various roofing material manufacturers. This helps to ensure your contractor is fully committed to safety, as well as to customer satisfaction.

It’s also worth doing a little research on what organizations your prospective roofing contractors are allied with. For example, a great roofing company in Vancouver, WA, will probably be a member of the Pacific Northwest division of the Associated Builders and Contractors (ABC).

Look for Satisfied Customers

Of course, all the licenses and paperwork in the world won’t matter if the customers aren’t happy. When looking for a roofing contractor, you should always look for testimonials from satisfied customers. Check online and read reviews on sites such as Google or Angie’s List. Read referrals that the company has online as well. If possible, talk to your neighbors about their experiences; do they have a roofing contractor they’re especially happy with?

You’ll also want to make sure the company has a reputation for working to keep their customers happy. A good rating with the Better Business Bureau (BBB) can be a clue that your prospective roofer makes customer satisfaction a priority.

When you’re checking these references, make sure you go back a few years. A great roofing company will have many years of satisfied customers. Interstate Roofing, for example, has been in business since 1988 and can furnish “Report Cards” filled out by satisfied customers.