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What To Do If Your New Roof Is Leaking

It’s a homeowner’s nightmare: you’ve just finished a project to replace your home’s roof with brand-new roofing. The roof looks fantastic, and even though it was a little expensive, that money was money well spent. But when the first storm comes, you hear it: drip, drip, drip. Somewhere in your home, your new roof is leaking, even though you spent all that money on it. You start to panic. What can you do? If you want to know what you should do about your new roof leaking, read on.

Your New Roof is Leaking: Dos and Don’ts

When you need to deal with a leaky new roof, there are things you should do, and there are things you absolutely shouldn’t do. Let’s look at both the good things that make sense to do and the bad things you should avoid.

Don’t Panic

This is a key thing to keep in mind when your new roof is leaking. Right now, you’re probably envisioning your no-doubt crooked roofer halfway to Casablanca with suitcases full of your hard-earned money. Stay calm, take a breath. Don’t panic.

The odds that you’ve been the victim of a terrible roofing scam are very slim. More likely, there was an error in the installation (often around complex features like skylights) or the flashing has failed. Less commonly, but still far more likely than a con job, is that some of the materials were of faulty manufacturer.

Either way, your new roof is likely under warranty (if your roofer is worth their license at any rate) and will be professionally obligated to inspect and fix what went wrong.

Calling your roofing company up and accusing them of being crooks might make you feel better in the moment, but it’s not going to get your roof fixed any faster.

Do Hire a Licensed Roofing Contractor

This is one of those things where if you’ve made this mistake, it may already be too late, but it still bears repeating. The one potential exception to worries about being scammed is if you decided to cut corners and hire a “roofing contractor” who didn’t have the proper licenses or training.

Sure, getting your friend’s uncle and his buddies to install your roof for the cost of a couple of pizzas and cases of beer might sound appealing, but the odds of a shoddy job go way up. Plus, if the leak does turn out to be a problem with the material, the manufacturer might decline to provide replacement parts on the grounds that the installation was not done by licensed roofers.

To save yourself this problem, always hire a licensed roofer for initial installation as well as any follow-up fixes.

Don’t Exaggerate the Problem

You want this new roof leak to be fixed ASAP, understandably. But telling tall tales about how bad the leaking problem is in the hopes that it’ll get the roofers to your place on the double won’t help. Not only will they get to your place and see that there obviously aren’t buckets of water pouring onto the floor, but inaccurate information will make it harder to identify and fix the problem.

On that note:

Do Accurately Describe Everything About the Leak

How did you find the leak? Is it an obvious drip-drip-drip from the ceiling? Did you discover water discoloration or puffy wallpaper? The more you can tell your roofers, the more likely it is that they’ll be able to identify the problem and fix it rapidly.

In fact, with accurate information, your roofers might be able to identify that the leak doesn’t come from the roof at all and can direct you to call someone who can help instead. Imagine that the leak was actually the result of a ruptured water pipe in the walls and you didn’t discover this until the roofers came to check it out.

Don’t Put Off Repairing the Leak

While some homeowners may be frantic to get their leak repaired, others may have the opposite problem. “It’s just in the attic,” they say, “we’ll put some buckets down and save ourselves the money and worry.”

This is a terrible idea. If you are thinking about putting off repairing a roof leak, that’s a huge mistake. Water is very persistent, and the constant flow of water can erode flashing, warp wood and shingles, and even wear holes in stone or concrete. To put it simply: if not fixed ASAP, a little leak can turn into a big leak and serious damage before you know it.

Leaks also have other dangers too. They can cause things like algae and mold to grow within the walls, where they won’t be easily spotted. Water can also cause electric shocks, which in turn, can be a fire hazard. Even on the low end of the risk scale, water where it shouldn’t be can cause issues such as affecting your insulation and reducing the effectiveness of your heating and cooling.

Do Set a Fair Timetable

While you shouldn’t let a leak sit and get worse for weeks and weeks, it’s important to set a realistic timetable for the repair. Worthwhile roofing contractors will make time to fix the issue ASAP, but they may also have prior commitments they are obligated to handle first.
As a general rule of thumb, you should expect a veteran roofing contractor to be on your property to assess the issue within a week of being contacted. If your contractor can’t commit to being there within that time, you should start making calls and finding a different contractor who can.

A new roof is something that you’re understandably proud of, and as a result, you can be understandably frustrated when it doesn’t work how it’s supposed to. If you’re looking for a roofing contractor who will do the job of installing your new roof right the first time—and will commit to making it right if anything goes wrong—then you need a high-quality company such as Interstate Roofing. Contact our professional staff for a consultation.

 

4 Things to Look for When Hiring a Roofing Specialist

If you have a damaged roof that needs repair or complete replacement, it’s always advisable to get a contractor for the job instead of resorting to DIY practices. A dependable roof is essential for your safety and the safety of your home, and no one can do it better than experienced professionals. Hiring a roofing specialist is no walk in the park. You need to ensure that you’re picking a professional with the right credentials. Choose the wrong contractor, and you could be left with a permanently damaged roof.

Given the numerous roofing companies around you, it can be stressful to pick the right contractor for the job. Here are four things you should look for before locking in a roofing contractor.

1. Ask About Their Licenses

All commercial roofing contractors must obtain relevant licenses before undertaking projects. It’s actually the law. Plus, working with an unlicensed contractor is not only illegal but also dangerous. As part of your selection process, make sure to carry out a thorough background check and specifically ask for copies of licenses. Bear in mind that different states have different licensing requirements—cross-check the licenses with information available in the public domain. If the contractor cannot show you the paperwork, it’s probably best to avoid working with them.

2. Don’t Forget the Insurance Coverage

Working with roofing specialists who don’t have adequate insurance coverage is a huge liability. In the absence of an insurance policy, a mistake by the contractor during the repair or installation process could force you to pay for damage caused to the property and additional repairs.

Moreover, working with uninsured contractors can lead to lawsuits in case of any injuries sustained by your family, a roofing employee, or any third party.

3. Check the Terms of the Warranty

A workmanship warranty is a critical factor when choosing a roofing specialist. This will help if there are any issues with the roof repair or installation down the road. A warranty can help you cover the costs. Otherwise, you will be fully responsible for them.

Typically, commercial roofing warranties come in one of the following forms:

Manufacturer’s material warranty: Material defects are covered under these warranties but not the labor to fix the material defects. Such warranties should never be your only coverage, as the coverage is very minimal, and material-only warranties are usually prorated.
Manufacturer’s system warranty: Both material and limited labor defects are covered under most system warranties. While the scope of coverage is broader and the claim period usually has a longer non-proration period, most warranties don’t cover leaks from non-manufacturer-produced parts. As a result, flashing, pitch pans, and so forth are excluded.

Manufacturer’s workmanship guarantee: Both material and labor defects are covered. The claim period has a longer non-proration period which usually covers workmanship. This warranty is incredibly valuable to have.

When you’re shortlisting contractors, check if they’re willing to disclose the terms of the warranty. Anyone who avoids questions about the warranty is best avoided. Since the exact terms of the warranty can vary, you will need to send some time finding a contractor who offers the best terms.

If you live in the Portland-Vancouver area, consider working with Interstate Roofing. We offer comprehensive workmanship warranties. These warranties ensure that you’re covered for both manufacturing and installation-related defects.

4. Don’t Underestimate Experience

Trusting an inexperienced roofing contractor to repair or install your roof can be incredibly dangerous. Someone with little to no experience can do a substandard job, forcing you to shell out extra money to get it repaired by another professional sooner rather than later.

For your reference, always ask the contractor to provide a portfolio of projects handled. If needed, ask for details of previous clients and reach out to them for honest feedback. In the digital age, you can also check out online reviews of contractors and visit their social media profiles to understand how they interact with customers.

Final Words

Your roof plays a central role in protecting the overall structure of your house and keeping your family safe. A competent contractor ensures that every roofing project is completed efficiently and effectively. While it may be time-consuming to filter through various profiles and pick one, the payoff is worth it.

Enjoy the peace of mind you deserve by outsourcing your roofing needs to roofing specialists who know how to get it done.

5 Reasons You Should Hire a Roofing Contractor Instead of DIY

The roof is a vital component of your house. It affects the air quality inside the house and also plays a role in ventilation. Since a roof adds to the aesthetics of your home, it plays an important role in determining the property value. That’s why timely repair of any damages is critical. But fixing a roof isn’t child’s play. For most cases, you need the experienced eyes of a professional. Yet, some homeowners choose to go down the DIY path after watching online videos. Many end up putting themselves at risk of suffering severe physical injury. Moreover, most don’t understand what needs to be done before deciding to head up to the roof and start the work.

Despite having the best tools in your shed and other safety equipment, roofs are dangerous places, and you may end up with undesirable results that may cause serious structural flaws. So if you need to tackle shingles, gutters, or any other damage to your roof, here are five reasons why you should skip the DIY and recruit the services of a roofing contractor in Vancouver, WA.

1. You Can’t Beat the Experience of a Skilled Professional

No matter how many online videos you watch or manuals you read, you can never gather the practical experience of repairing a roof or the skills of a technician. Moreover, you may find it incredibly difficult to decide the best repair techniques, even if you’ve repaired your roof before.

Remember that roofing professionals have years of experience repairing roofs and working with other professionals. Experienced roofers also have an eye for design and ensure that your roof looks stellar. They work with the latest technologies and tools to prevent further damage from occurring.

Roof experts, such as Interstate Roofing, have decades of experience under their belts, allowing them to provide the ideal solutions to all your roofing issues. The contractors can advise you about the extent of repair needed and use the best materials to fix your roof. Whether you’re looking for regular maintenance and cleaning or more extensive repairs, the professionals at Interstate Roofing can do it all. Plus, in case anything goes wrong, you can benefit from the workmanship warranties.

2. You Will Save on Time

A roof has several components that need to be considered before undertaking any work. That’s why repairing your roof is a time-consuming process. Unfortunately, most DIY enthusiasts underestimate the time needed for projects of this nature. Unlike painting your walls—where a couple of days’ delay doesn’t matter—a delay in getting your roof fixed can pose several issues.

If you straightaway jump into the deep end of the pool, you’ll likely end up wasting a lot of time—and money. Even the tiniest mistake could force you to go back to square one. As a result, you may end up achieving nothing despite spending an outrageously long time and amount of money before you’re finally forced to call a professional to complete the task.

Appointing a contractor helps you avoid these issues easily. Since they’re experts at their jobs, they can complete projects within a fixed timeline.

3. You Will Be Safe

According to the CDC, over 97.3 percent of roofing accidents happen at home. This indicates that an increasingly high number of people who aren’t qualified to carry out repairs to the roof try to do it themselves. When you’re inexperienced or don’t have adequate training to repair roofs, chances are you won’t be aware of all the necessary safety measures required. For instance, failure to provide for fall protection or not using guardrails can result in serious injuries and even death.

If you set out to repair the roof on your own, you could also end up using faulty techniques, compromising the safety of yourself and your loved ones living inside the house. Your house shouldn’t become a playground to carry out experiments when you aren’t entirely confident about what needs to be done—that’s why hiring a roofing contractor is the best way to take it forward.

4. It Is Cost-Effective

If you’re keen to go down the DIY route in a bid to save a few bucks, think again.

Roofing requires an arsenal of tools, such as nail guns, a compressor, a roofing hammer, an air gun, a shovel, a drill, and ladders. If you plan to DIY, you will need to purchase or rent all the tools. As you start the project, you may need other materials as well. Plus, you will also need to invest a lot of time, which cannot be quantified. Moreover, if you use substandard material, the quality of repair will suffer, making it necessary to call a professional who may charge extra to take care of the damages.

Compared to this, opting to use a roofing professional right from the beginning is far more pocket-friendly, as they come with the necessary tools and quality materials. The charges are based on the extent of work needed and the timeline for completing the project.

5. You Don’t Need to Worry About Liability or Insurance

Imagine you’re carrying out the DIY repair, and a piece of equipment or the roof accidentally falls on the head of a friend who is helping you out. If your homeowner’s insurance doesn’t cover specific accidents such as these, you may find yourself in a sticky spot.

In contrast, reputable roofing professionals always obtain insurance policies. If there’s any accidental damage to your property during the repairs, you can get a payout under their liability insurance. In case a worker is injured on your property, you will have no liability, thanks to the worker’s compensation insurance policy that contractors obtain.

Roofing professionals are your best bet if you want a top-notch roof without losing your peace of mind. They’re familiar with the right techniques and tools needed for building a strong roof that will keep your family safe. So if you’re keen on preserving the structural integrity of your house for years to come, we recommend working with roofing contractors in Vancouver, WA.

What Is a Soffit: 10 Roofing Words to Help You Understand Your Contractor

When you’re unfamiliar with an industry, hearing the jargon thrown around may make your head spin. What is a soffit? What’s a cricket? Maybe you’ve heard of gables, but how do they figure into roofing work? As your local roofing experts, we get it. Sometimes it’s all you can do to wrap your mind around what work you need done, and picking up the industry terminology just adds another layer of complication.

That’s why we’re here to arm you with the information you need to fill in the gaps. Whether it’s having a professional assess a damaged roof or just answering what a soffit is, we’re here to help. Here are 10 words you might find helpful in understanding your contractor.

1. Soffit

A soffit is an easily overlooked part of the roof, but one you’re likely to notice from here on out. If your home has eaves, you can go look at one right now. Just walk underneath the overhang and look up. The soffit is the underside of your eaves, sometimes sealed with additional panes and sometimes left exposed. Some soffit areas even incorporate open ventilation elements to work in tandem with a ridge vent, giving your attic airflow for ideal ventilation. While it may not be the first part of a roof that draws your attention, it’s just as important as everything else.

2. Cricket

No, it’s not a noisy insect! At least, not in terms of roofing. On top of your house, a cricket is a small ridge structure that’s put in place in order to redirect water around the sides of chimneys, walls, or anything else that might rise upward out of your roof. The cricket helps ensure that falling water keeps moving around the obstruction, preventing it from pooling in one area on top of the roof. Pooling water is never good for roofs, making crickets important structures to have.

3. Flashing

Flashing, while not very flashy, serves yet another important purpose on your roof. It is typically a flexible sheet of metal that is used to better seal the roof, preventing leaks around projections or intersections by offering a little extra protection where materials meet.

4. Gable

You may be familiar with the term gable, whether just from hearing it in conversation or in relation to Anne and her green ones, but what exactly is it? The fact of the matter is that you may have gables and not even know it. In short, a gable is the triangle or A-shaped part of your wall that forms the peak of your roof. You’ll usually hear the term gable in relation to gable roofs in general, the simple style of a roof with two sloping planes of the same pitch on either side of a ridge. Gabled roofs are quite common, not only in America but also in other parts of the world.

5. Hip

The hip of a roof is an inclined external angle formed by the intersection of two roof panes, both sloping down toward the eaves. A hipped roof has no gables. Instead, it has additional panes that gently slope downward from the highest point of the house. A hipped roof can have an almost tent-like appearance, with all the panes leading up to one central peak. Like a gabled roof, they are popular throughout the world and can be found in many different countries and architectural styles.

6. Eaves

An eave is simply the lowest part of the roof’s edge. They may end at the wall of the house, or they may extend out beyond it. They feature prominently in architecture throughout the world, although they all serve the same uniform purpose of dropping running water clear of the walls.

7. Fascia

Sometimes referred to as gutter boards, fascia is roof trim that runs along the lowest edge of the roof. The fascia helps connect the lower ends of the rafters or roof trusses as well as supporting the gutters on its top and the front edge of the soffit on its bottom.

8. Rafters

Without rafters, you can’t have a roof. They are the angled timbers that form the basic framework of the roof, providing a structure on which it can be built. Your rafters extend out from the ridge, or hip, all the way to the eaves. They’re the bones of your roof, and keeping them in good condition is vital to its long-term health. That’s why using all your available options to keep them warm and dry, especially in our rainy climate, goes without question.

9. Rake

For some homeowners, a rake is just a gardening tool you break out in the fall. In roofing, though, it has another meaning. There, it refers to the sloped sides on either end of a gabled roof, just above the gable itself. There is some variance in rake structure—some are flush with the gable while some hang over it similar to eaves.

10. Ridge

Much like how a mountain ridge rises up from the lowlands around it, your roof’s ridge rises up above the rest of the structure. It’s the highest horizontal external angle formed by the intersection of two sloping roof panes. It’s also the highest point on your roof, from where the rest of the panes slope downward.

On the inside of your roof, the ridge is also where your rafters meet to form a kind of spine for the roof. Some ridges are raised even higher through the use of ridge vents, which raise the top of the ridge to open up the attic to air and allow for ventilation.

Interested in using your new vocabulary and see how it all works together? Give us a call! We’re more than happy to talk you through any questions you might have and help you with any roofing work that needs doing. We promise the next time you hear someone asking what soffit is, you’ll be the one with the answers.