If you’re about to undertake building a home or even having your current roof replaced, there are some vitally important roofing questions to ask roofing contractors in Portland, OR, or anywhere else for that matter. It’s been said that the main thing that differentiates a positive and negative experience of getting a new roof put on your home or business is asking the right questions. While one could probably have a long, drawn-out conversation with a roofer about myriad things, these are five common roofing questions to ask your contractor before signing a contract.
A good contractor will be happy to take the time to answer your questions and address your concerns or hesitations. Any contractor that does not take you and your questions seriously should be avoided. Don’t work with someone who won’t take the time to hear you out, and watch out for posers who come off as “professionals” who, “know better than you.” A good contractor knows that taking the time to explain the answers to your questions is in everyone’s best interest.
The answers to these questions will give you insight into which Portland, OR, roofing contractors are skilled, ethical, and honest, as opposed to those that are focused solely on their bottom line. There are contractors out there that would gladly take your money, leave behind a poorly completed job, and avoid answering their phone again. As a starting point, finding a roofing contractor by word of mouth or through the recommendations of friends or colleagues is a good start, but you should absolutely still ask some questions of your own.
1. How Long Has the Company Been in Business?
This question allows you to learn about the company’s history and the caliber of work they do. If they’ve been in business a while, they’ll likely have some of the same employees over long periods of time with very little turnaround. You’ll be able to separate the true craftsmen from those who are still trying to figure out what they’re doing. This isn’t to say that every new contractor isn’t good or qualified, but when you’re having someone repair or redo the roof of your home, it makes sense to have a qualified and experienced company do so.
The answer will vary depending on whom you ask, but working with a company that has 20 or 30 years of experience, as opposed to 2 or 3 years, should settle things for your conscience.
2. Do They Have References? Can You Talk to Them?
A competent contractor will have more than just online references and should be happy to connect you with previous customers. Ask for a few references and also a few details about the projects that were completed.
They should also be willing to put you in touch with their former clients. It’s understandable in this day and age that some people don’t want their information being passed around to strangers, and that’s completely reasonable. If this is the case, ask the contractor to act as a middle man and to reach out to the former client for you so that you can ask questions about the work that was done and the experience of working with this particular contractor.
Any contractor that isn’t willing to let you get in touch with previous customers isn’t worth your time. It’s a huge red flag if they’re seemingly hiding something. It’s not enough to just say, “Yes, I have references.” In order to gain your business and trust, they should be able to put you in touch with a few of their previous customers so that you can ask the questions you want to ask.
3. What Jobs Have You Taken That Are Similar to This One?
The answer to this question is pretty important, and the contractor should be able to explain the sort of jobs that qualify them for your business. Ask about previous installations similar to your project, and be sure to ask for specifics. The answers will show you that your contractor has the experience necessary to follow through on your job.
Ideally, they will be able to show you examples of their work. Although many contractors have reviews, sometimes a picture is worth a thousand words and can give you some deeper insight to the contractor’s capabilities. Generally, contractors that are proud of their work and have photos available to share. And if you’re put in touch with previous clients, perhaps you can get permission to drive past their home and see the contractor’s work in person.
Find someone who has fulfilled similar jobs to the one that you’re looking to have done. That way, you’ll work with someone who has had previous success on similar projects.
4. Which Licenses and Certifications Do You Have?
It’s imperative that your roofing contractor in Portland, OR, is insured, licensed, and bonded. It’s also good if they’re a member of any renowned associations, such as the Better Business Bureau. Ask about their insurance provider and to show you proof that the policy is current. They should also be able to discuss all of their certifications and licenses. If there is any hesitation, it’s time to find a new contractor.
Any good contractor will be bonded, licensed, and insured. They will not have any problems clarifying this or providing specifics. And you and your roof will be better off for choosing a contractor you know you can trust.
If you’re looking to renovate your roof and you’re looking for a company that is certified, licensed, and bonded, look no further. Interstate Roofing has decades of combined experience, has numerous high-quality examples, and many satisfied customers. Call us today for an estimate and feel free to ask us any roofing questions; we’re happy to answer them.