Who Do I Call for Residential Roof Repair in Vancouver WA?

October 13, 2022

If you own a home, you have a roof. Whether that roof is old or new, there will probably be a point when you need to hire someone to repair it. If you live in Vancouver, Washington, and you’re not sure who to call for your residential roof repair, below are some tips to help you find a great roofing contractor. If you search for “residential roof repair in Vancouver, WA,” you might get overwhelmed by all the results. Here are some specific things you can look for that will help you find a good contracting company whose work you can trust.

Check Certifications and Awards

It’s smart to seek out certifications and awards when you’re looking for a roofing company. You’ll know that you’re not just being given a sales pitch or reading marketing materials. These certifications and awards are given out by experts in the field. For example, GAF is America’s largest roofing manufacturer. They can help you narrow your search right away.

Because their products are so widely known and used, GAF has created a certification for trusted contractors. If you go to their webpage, you’ll find that you can search your zip code for GAF-certified roofing contractors in your area. When you search, you’ll see that each certified roofing contractor has attained a certain level of certification. Look, for example, at Interstate Roofing. Interstate has earned the Master Select Contractor certification from GAF. This is the highest level of certification. A credential like this will assure you that you’d be in good hands working with that contractor.

You can also see which local projects have won awards specifically for quality contracting. There’s the Triple Excellence Award, the President’s Club Award, and the Versico Gold Medal Award—probably way more awards for roofing than you ever thought existed. The good news is that these awards mean a lot to the companies that win them. Most contractors will list them right on their websites. Start with a GAF search and head over to the certified company’s website. You should be able to see a full list of awards and certifications.

Ask About Warranties

A company that trusts its work will offer warranties. Beware of companies that won’t guarantee that their work will hold up. Interstate Roofing has 5-, 10- and 15-year warranties on their workmanship. Most reputable companies will also offer warranties on the materials used.

Read Customer Testimonials and Referrals

If you’ve ever tried to find a contractor through Yelp or Google, you know that it’s not always easy. Opinions run the gamut. Whom should you trust? The one-star reviewer or the four-star reviewer? Contractors with customer testimonials on their websites can provide you with a lot of information. Not only do the testimonials prove that the company has satisfied customers that they trust to relay a good experience, but it also shows that their customers are willing to take the time to tell their stories.

You can also look at a company’s referral list. If there are businesses you’ve already had a good experience with and they’re vouching for a contractor, that’s another good sign.

Look at Pictures and Portfolios

Companies that believe in their work want you to see it. When you need a residential roof repair, make sure that the company you want to hire has pictures of its residential work, not just its commercial work. Private residences come with their own set of concerns. Commercial work may be showier and look better in pictures, but a good contractor knows that a person’s home is just as important. If you visit the portfolio section of a company’s website, make sure you can see examples of their residential work.

Ask About Safety and Employee Training

Sure, you’re looking for roof repair and not a new career in roofing. But safety and training really matter when it comes to roofing contracting. Beware of fly-by-night contractors with tiny crews and no information on their safety training or safety records. The fact is, these folks will be on your property, and if they get hurt, that could spell trouble for you. Look for companies with a strong safety record. Look through their website or inquire about whether they have a Safety Director and whether a superintendent will oversee the work on your home.

A company that values its employees’ safety values its reputation and will take pride in a job well done. So don’t think of safety and training as unimportant. Look for a company that takes it seriously. That seriousness shows you, the consumer, that the company has attention to detail. Other things to look for in this area? A list of required training and required certifications for employees. You may also want to ask whether the company has met the state’s minimum recommendations for safety and training or whether they have requirements that go above and beyond the minimum. A reputable company should make this information easy to find on its website.

Get an Estimate

A legitimate roofing contractor should provide you with a free estimate. They’ll be willing to invest that time with you and your home because they trust that their customer service and track record will hold up. From your first interaction with the office staff, you’ll be able to tell whether you’ve chosen the right company.

If you’re in the Vancouver, Washington, area and you need a residential roof repair, try contacting Interstate Roofing. Interstate has been in the business for 30 years. Not only that, but we have the certifications, awards, customer loyalty, and safety record that’s evidence of a great contractor with a great reputation. Tell us about your residential roof repair needs today.