What to Look for in the Best On-Call Roofers

October 13, 2020

One of the most important elements of a house is a strong, sturdy roof. After all, your roof protects you from the fury of the elements while also keeping your home at a comfortable temperature throughout the year. For your roof to remain effective, however, it’s critical that you ensure it receives regular care and maintenance.

A well-maintained roof can go for many years without any problems. However, as it receives a constant onslaught of ultraviolet light, rainwater, and other damaging factors, it can wear out over time. A catastrophic failure of your roof can end up costing you thousands of dollars in repairs. That’s without factoring in the damage that can be done to the inside of your home. If you lose your line of defense against wind, snow, and water, even more costly damage can occur.

It’s critical, then, that if you encounter a major issue with your roof, you have a great on-call roofer who can come handle the job for you. But how do you make sure you choose the right person to do the work? Below, we’ll offer some tips and suggestions for making sure you get the best on-call roofer you can find.

Talk to Them First

The first part of your search will involve seeing what’s available in your area. This part is easy enough. An internet search is probably all you’ll need to discover roofing companies near you. Once you’ve figured out your options, you can contact the roofers and ask for some details. You should have a list of questions in mind. Important questions to ask are: Does the company have insurance? Particularly, worker’s compensation insurance? You don’t want to be liable if a worker is injured on the job. You’ll also want to ask about their licensing. What certifications does your prospective roofer carry? How experienced are they? How long have they been in business? Needless to say, a company that has been around for many years is likely to be more reliable than a company that’s newer.

One thing you should avoid getting hung up on is cost. While you shouldn’t be overcharged, you also should avoid roofing companies that seem to lowball their prices. The fact is that a good, reliable company will come with certain costs attached that cannot be avoided. Insurance is one example of this; because insurance is costly for a company, a roofer that’s properly insured will cost more than one who is not. Nevertheless, the extra expense is well worth it because an uninsured roofer becoming injured on your property can be extremely expensive for you.

Make Sure There Is a Contract

The best roofers will make sure all legalities are in order before they perform a job. For the benefit of both the roofer and the homeowner, everything in writing. Make sure your roofer has a contract that accounts for every eventuality: what products will be used, a list of each of the services being rendered, and the costs of each, and any other details that will affect the job itself.

Check References

Ask your prospective roofer to provide you with testimonials from satisfied customers. The best on-call roofers will have no problem doing this, as they will have many successful jobs under their belts. They should be able to provide you with phone numbers or email addresses from customers who have utilized their services before.

Once you have those references, check them thoroughly. Call them and ask if they were happy with the job their on-call roofer did for them. Was it performed to their expectations? Did the cost match the estimate? How did the roof look after the work was accomplished? Ask these and any other questions you may have.

Find One with a Strong Commitment to Safety

Working on a roof, of course, is a job that carries several hazards with it. A well-trained, experienced roofer is able to move nimbly about without much risk to themselves or the property. But even they will have to take several precautions to ensure the job is as safe as possible. Find out if your roofer utilizes the proper safety equipment, as well as a spotter, at all times.

On-call roofers who are committed to safety may not be able to perform their work in all conditions. This can prove to be somewhat frustrating for homeowners because the very conditions that can damage a roof and leave it in need of repairs can also render that roof unsafe for workers. Heavy wind is an excellent example; it can tear shingles away, damaging the roof. A good roofer will wait until the weather is more stable before they begin climbing around performing repairs.

Conditions that may be unsafe for roofers to work include heavy winds and extremely rainy or hot days, and they may also not be able to perform work during the night.

A good roofer will avoid inclement conditions, but the best on-call roofers will ensure you aren’t left high and dry just because it’s unsafe for them to climb at that moment. They will still answer the phone and discuss the situation with you. They will also talk you through how to mitigate property damage until suitable repairs can be made. Then your roofer will slot you in for repairs as quickly as possible.

Look for a Roofer Who Will Perform Regular Maintenance

Of course, while you may at some point need good on-call roofers to come and perform an emergency repair for you, in many cases, you can avoid major problems by ensuring your roof is cared for and maintained. You’ll want to schedule regular inspections and occasional repairs with a company like Interstate Roofing. They will be able to offer you the best on-call services, but they’ll also be able to help avoid needing those services in the first place.